Grievance redressal
If something goes wrong, here is exactly what to do
Escalation matrix
| Level | Contact | Response |
|---|---|---|
| 1 · Support | support@voldesk.in +91 84465 79014 | Ack 24h Resolve 7d |
| 2 · Grievance officer | Chirag Asnani support@voldesk.in | 7d |
| 3 · Compliance officer | Chirag Asnani compliance@voldesk.in | 7d |
| 4 · RAASB (BSE) | As published by BSE for RA grievances | BSE norms |
| 5 · SEBI SCORES | scores.sebi.gov.in · 1800 22 7575 | SEBI norms |
| 6 · SMART ODR | smartodr.in | ODR norms |
Raise a complaint
You will receive an acknowledgement with a reference number within 24 hours, and we aim to resolve within 21 calendar days.
Warning. We never ask for your trading password or OTP, never accept cash, and never promise guaranteed returns. If anyone does so in our name, report it.